Privacy Policy

This privacy policy was last changed on 28-06-2022
DoaBuy International Trading Company B.V. (hereinafter: DoaBuy) considers it important that your personal information is properly secured. This privacy statement describes our practices regarding the storage and use of your information on our website.

DoaBuy shares your concern about the security of your personal information.

When you use this web shop, personal data, or privacy-sensitive data, is processed. DoaBuy shares your concern about the security of your personal information and considers it important that it is handled with care. Your personal data are therefore carefully processed and secured by us. In doing so, we comply with the requirements set by privacy legislation. This means, among other things, that:

  • We clearly state the purpose of our processing of personal data. You can read this in this privacy statement;
  • We limit the collection of personal data to only those that are necessary for legitimate purposes;
  • We ask you for your explicit permission to process your personal data in cases where your permission is required;
  • We take appropriate security measures to protect your personal data and also require this of parties who process personal data on our behalf;
  • We respect your right to access, correct or delete your personal data upon request.
DoaBuy is the party responsible for data processing. In this privacy statement, we explain which personal data we collect and use for our website and why we do so. We encourage you to read this statement carefully.

We may change this privacy statement from time to time. We will inform you of this by means of a notification on this page. By looking at the effective date of the current privacy statement at the top of this page, you can see when it was last updated. It is therefore advisable to check this statement regularly, so that you are aware of any changes.

What does DoaBuy use your personal data for?
If you make use of our webshop, we obtain certain data from you. These data are needed to place and process your order. If you place an order, you will be asked to fill in some personal data. This information will be used to deliver your order to the correct address or to contact you about your order if necessary.

In the overview below you can see which data we need. We only use and store the personal data provided directly by you, in the context of the order you have placed. If necessary for proper processing, we may also provide your personal data to third parties. You can read more about this in this privacy statement under the heading 'Provision to third parties'.

What information does DoaBuy need from you?
First and last name This way we know to whom the order should be delivered
Address and residence These data are indispensable when placing an order. Of course, we need to know where we can deliver the package.
Phone number Should it be necessary, we would like to contact you quickly about your order.
Billing address We need this information to send the invoice to the right place.
E-mail address When you have placed an order, you will receive an e-mail to confirm it. You will also receive a message when your parcel is being dispatched. We can also use your e-mail address to contact you to find out if you are satisfied with our products and service.
Payment details When paying for your order you use our secure payment environment. When you pay with iDeal or transfer the amount to us, your details are stored in our administration in order to link the payment to your order. Furthermore, we will only use your bank account number if you receive a refund from us.
Gender This information is useful when we contact you, for example when you send us an e-mail.
Data of people under 16 years of age 
Our website and/or service has no intention of collecting data on visitors who are under 16 years of age. Unless they have permission from their parents or guardian. However, we cannot verify whether a visitor is over 16. We therefore recommend that parents be involved in the online activities of their children, in order to prevent data being collected on children without parental permission. If you are convinced that we have collected personal data on a minor without such consent, please contact us at and we will delete this information.

Registration and access to your own account
Some parts of our web shop require you to register first. For example, to place an order. After you have registered, we will save the user name you have chosen and the personal details you have entered. This way you don't have to fill them in again each time and we can easily contact you about your order, for example, if necessary. After you have registered, you will get access to your own account on our website. There you can, among other things, view your orders or change your details.

Ask questions via the contact form
In our web shop you have the option to contact us via a contact form. You will be asked to fill in some information, such as your e-mail address and telephone number. You can choose which data you provide. These details will only be used to contact you in order to answer your question. They will be kept until your question has been fully answered.

Stay informed about DoaBuy through the newsletter
DoaBuy regularly sends out a newsletter to inform interested parties about new products and services and special offers. If you have placed an order with DoaBuy, you can indicate right away if you want to be added to the list of subscribers. Do you no longer wish to receive the newsletter? Every newsletter contains a link that allows you to easily unsubscribe.

Provision to third parties
We will not provide your personal data and the data linked to your user name to third parties, unless this is necessary for the processing of your order or for the collection of reviews. For example, we pass on your name and address details to our carriers so that they can deliver the package to you.

If you give us permission to do so, we may use your data for personalised promotional purposes by DoaBuy. You can think of personalised suggestions or personalised offers. You can at all times choose to no longer take part in these promotions and have your data removed. DoaBuy may contact you by email to invite you to review services and/or products you have received from us. This is to collect your feedback and improve our services and products (the "Purpose"). DoaBuy may also use such reviews in other promotional materials and media for our advertising and promotional purposes.

In case we suspect fraud or abuse of our webshop, we may hand over personal data to the competent authorities. Furthermore, social media buttons are included in our web shop. The operators of these services use these buttons to collect your personal data.

How long will your data be stored?
The personal data described above will be kept for as long as is necessary to process your orders, including the warranty period. After that, we keep data for a maximum of one year for the statistical purposes described, such as Google Analytics. The data is then deleted, unless there is a legal obligation that requires longer retention (such as the seven-year tax retention obligation for payment data).

Websites of third parties
This privacy statement does not apply to third party websites that are connected to our web shop through links. We cannot guarantee that these third parties handle your personal data in a reliable and safe manner. We therefore advise you to read the privacy statement of these websites before using them.

No publication of your personal data
We do not publish your customer data.

The ordering process is secure from start to finish
Our ordering process takes place entirely via a secure SSL connection. You do not need any special software for this: with us you will always order safely.

Viewing and changing your data
For questions about our privacy policy or questions about viewing, changing or deleting your personal data you can always contact us. For example, you can request to receive a data export with the data that we use with your permission. When it comes to access to personal data linked to a cookie, you must send a copy of the cookie in question. This can be found in the settings of your browser. It is also possible to indicate that you want us to limit the processing of personal data. For all your questions about our privacy policy, please contact us using the contact details at the bottom of this page. To prevent abuse, we may ask you to identify yourself when you submit a request.

Not satisfied? Contact the Netherlands Authority for the protection of personal data
Are you dissatisfied with the processing of your personal data? Of course we would like to help you, so you can always contact us using the details below. In addition, under the privacy legislation, you also have the right to lodge a complaint with the Personal Data Authority against our processing of personal data. To do so, please contact the Personal Data Authority.

Contact details
DoaBuy International Trading Company B.V.
Attn: Customer Success Service
Schoutlaan 10a
6002 EA Weert
The Netherlands